HOA MANAGEMENT SERVICES
TOTAL HOA FINANCIAL MANAGEMENT
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Prepare and send monthly HOA dues invoices for each unit to its owner, which could include, in addition to the monthly HOA dues, any other charge duly authorized by the Board, according to current HOA By Laws and Regulations.
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Perform all collection efforts necessary to ensure payment of all dues to the Association.
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Receive and process all HOA payments.
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Submit to the Board of Directors monthly interim reports detailing the received payments and the aging of all accounts receivable.
ACCOUNTING SOLUTIONS
Submit to the Board of Directors accounting reports on all the activities required for the efficient operation of the property, including the following:
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General Ledger
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Income and Expense Report
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Reconciliation of bank accounts.
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Details of monthly costs, including landscaping, pool care, janitorial, waste disposal, security, pest control, accounting, legal services, etc.
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Preparation of forms and documents required to the Association.
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Report of outstanding and / or urgent transactions.
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Annual operating budget preparation and reconciliation to be submitted for approval to the Board of Directors.
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Quarterly report on actual spending vs. budget and reasons for the variations.
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Independent Review of Association books by an Independent Certified Public Accountant.
PHYSICAL PROPERTY MAINTENANCE MANAGEMENT
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Coordinate or provide, according to selected service package, all necessary maintenance services for pool care, lawn and landscaping care, security, accounting, legal services, professional recruitment, janitorial services, pest control, waste disposal, and any other required to be provided, with excellent quality and required consistency.
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If any service is to be provided by Milestone directly, Milestone will provide a detailed proposal for the furnishing of said service for the approval of by the board of directors.
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Provide third party service proposals for the approval of the Board of Directors.
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Prepare all documentation required for the staff that is chosen and recruited to perform operational functions at the property.
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Make all necessary payments for the efficient operation of the property and reporting to the Board of Directors all receipts and invoices to justify those expenses.
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Report promptly to the Board of Directors any special situation that occurs in the course of the operation.
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Monitor the performance of any work in the daily operation of maintaining the site and take any actions necessary to implement proper quality levels and expected consistency.
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Visit property regularly and prepare site inspection reports.
HOA BUSINESS SOLUTIONS
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Manage association’s documents, assuring continuity.
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Attend all regular and special meetings of the Board of Directors.
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Prepare detailed minutes of all board meetings.
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Maintain communication with owners regarding any situation requiring administrative intervention, after communication with the Board of Directors.
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Prepare and submit other reports as requested by the Board of Directors.
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Perform any action assigned by the Board of Directors.
CUTTING EDGE TECHNOLOGY SOLUTIONS
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Provide customized community website that enables residents the convenience of paying their dues online, by check or credit card. The website also provides customized editorial content such as address books, blogs, community classified ads, sale/rental classified, email bulletins, resident requests, documents, eforms, maps and more, all with a custom domain name and web hosting service included.
CAPITAL EXPENSES (CONSTRUCTION) AND REPAIR SOLUTIONS
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Richport will provide the association with cost effective solutions for any repair or capital expense project that needs undertaking at the community, providing an efficient way to manage extraordinary or emergency work without delay and ensuring that every new project or repair complies with our stellar quality standards.